What are Nomad Navigators?

Midge Lee
September 2, 2023
Reading time:
5 min
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Nomad Navigators are advocates for Nomad Health travelers. Nomad Navigators provide personalized, expert support at every step of the Nomad travel journey. If you need help navigating the job search platform or require an extra hand finding that perfect travel assignment, they’ve got you covered. Although we empower our travelers to take control of their careers through our user-friendly tech, we never want them to feel alone in the process. 

How are Nomad Navigators different from recruiters?

Nomad Navigators differ from traditional agency recruiters in a couple of ways. For example, Navigators won’t solicit your personal phone number or email to sell you jobs. At Nomad, we want our travelers to drive their own job search experience without the sway of pushy sales tactics. We facilitate this by providing our travelers easy access to transparent job details, right at their fingertips. Additionally, Navigators don’t receive a commission for helping you land a job, so they’re truly invested in giving you the best help possible. Our Navigators are here to offer you support when you need it, but they won’t overstep your boundaries.

What can I expect from my Nomad Navigator?

Wherever you are in the travel journey, you can expect friendly and well-rounded support for your questions and concerns. For example, if you have problems applying for a travel position, you can contact a Navigator and they’ll troubleshoot issues in your application so it can move forward. If you’re waiting on the approval of credentialing documents and have questions, a Navigator can help.

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Do I work with the same Navigator the entire time?

You’ll have various Navigators—who are experts in their roles—assist you along the way. However, when you’re on assignment, you’ll have a dedicated On-Assignment Navigator as the point person for all your needs including payroll, benefits, and extensions. This Navigator is fully available to you via call, text, and email. 

What if I need clinical support during my assignment?

If you need support for issues related to clinical practice while on assignment, our Clinical Navigators are available to guide you. Being clinicians themselves, they've got years of hands-on experience to back their expertise. They can offer one-on-one coaching to help you overcome challenges in the clinical setting and provide educational support to help pass competencies before an assignment. For situations concerning behavioral and professional conduct issues, our Clinical Navigators are also available to offer coaching.

How do I contact a Nomad Navigator?

The best way to reach a Navigator is:

  • Use the Help Chat Box in the bottom right corner of the mobile app or website.
  • Call or text (866)-656-6623.
  • For any other questions, you can always email support@nomadhealth.com or submit your questions here.

While our Navigators are available for emergencies 24/7, they’re most responsive during normal business hours, Monday through Friday, 8:30 AM to 6:00 PM EST.

I am with Nomad and LOVE them...they really love feedback and are open to hearing what nurses need and want.
Terri N.
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Author profile

Midge Lee
Midge is a registered nurse with eight years of clinical experience in ER, ICU, and home health. After travel nursing for a couple of years, she transitioned from the bedside to writing full-time. She’s passionate about diversity and trauma-informed care and will write hospital haikus if you ask nicely. Currently, she’s an SEO content writer at Nomad Health.
Published: Sep. 6, 2023
Modified: Sep. 2, 2023