Cityblock Health is a new type of healthcare company, operating out of Brooklyn and backed by Alphabet’s Sidewalk Labs, along with some of the top healthcare investors in the country.
Our mission is to radically improve the health of communities, one block at a time. Importantly, our care model is designed specifically for Medicaid and lower-income Medicare beneficiaries, and we bring the capability to deliver care in the home and neighborhood with our field-based teams.
In close collaboration with community based organizations and a leading commercial partner, we are reorganizing the health system to focus on what matters to our members. We deliver personalized primary care, behavioral health, and social services through a network of neighborhood hubs with deep community-based partnerships and world-class technology.
We partner with payers and at-risk providers, taking capitated financial risk to care for their most vulnerable, high and rising risk members. Additionally, we invest in strategic partnerships with community-based and social services organizations, in some instances bringing them into the value equation through sub-capitation and performance-based compensation.
Over the next year we’ll grow quickly, including entering new markets, each with their own commercial relationships and field-based teams. This role will be a key contributor to the success of our business.
In this role, you will partner with the Regional General Manager (GM), Regional Chief Health Officer (CHO), and market clinical and operations leaders across our Northeast Region (which currently includes Brooklyn NY, Waterbury, CT and Worcester, MA) to develop and implement a portfolio of behavioral health services that address and meet the needs of the communities we serve, and are integrated within our larger Cityblock care model. You will also provide direct services to members, who face economic and social challenges in addition to having mental and physical health needs. You will be associated with our NY clinical “hubs,” primary care practices whose teams provide both hub-based and community and home-based services. Your work will sometimes be field-based, extending out in the surrounding neighborhood and community. You will work alongside and will be supported by, a care team associated with each member. It is integral to our care model that we meet people where they are, both physically and emotionally.
As a Regional Behavioral Health Lead, you will help develop and implement programs for our members with behavioral health concerns. You may work with a small panel of members to improve their health holistically. You will provide a necessary bridge to ongoing behavioral health services in the community, will be accessible for crisis management from a behavioral health perspective, will support existing services (i.e. outpatient mental health or substance use treatment), and will be an accessible resource to both members and their care teams. Additionally, you will provide oversight for our Manager of Behavioral Health and Wellness, as well as clinical support for our clinical BH NPs, psychiatrists, and Behavioral Health Specialists.
Additionally you will work with our Market Community Partnerships Leads to help develop and foster relationships with behavioral health providers and supports in the communities we serve. You will also work with the Market Network Manager to develop a high quality Cityblock network of behavioral health providers and help to improve their quality and accessibility over time.
Help support the development of the CItyblock integrated whole-person care model including collaborative care models, remote services, on-site groups, respite, and related services.
Help support the development of the Cityblock approach to members with Serious Mental
Illness and substance use disorders.
Provide oversight for Manager of Behavioral Health and Wellness, and clinical support for our BH clinical providers.
Participate with routine call schedule
Flexibility with evening hours and/or weekend coverage as appropriate
Identify and collaborate closely with existing outpatient behavioral health providers, primary care providers and specialists.
Help develop a network of high quality and accessible behavioral health providers
Follow a panel of members to provide behavioral health assessments, diagnosis, treatment recommendations, treatment planning, clinical treatment, medication management, and follow up planning.
Coordinate services and relevant Member Action Plan (MAP) goals and tasks with Cityblock care teams, as well as community service providers.
Foster lasting and trusting relationships;
Work with members longitudinally to achieve their goals and identify new needs.
Go above and beyond to connect with people in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.
Work daily within our custom-built care facilitation platform, which will enable you to collect data, organize information, track tasks, and communicate with staff, patients, and family.
This platform is being built for a mobile workforce, and you will field-test our technology, provide feedback to the product development team, and often represent the market for product development and optimization.
You’d be a good fit if:
You have experience providing direct mental health treatment, substance use treatment, or both.
You are a board certified psychiatrist licensed in the states of NY, CT, and/or MA (or willing to apply for licensure as part of employment).
You are an independent self-starter, a leader, and a strategic thinker who is excited about the big picture of whole community health, and the ongoing evaluation and iteration of our care model.
You have experience working within an interdisciplinary team.
You are excited about how technology can support your work and help drive the ongoing evaluation toward new, better, care.
Nice to have:
Experience working with individuals with co-occurring chronic medical and chronic behavioral health diagnoses.
Experience in addiction medicine
Experience working with individuals experiencing homelessness
Experience with individuals recently released from incarceration
You should include these in your application:
A resume and/or LinkedIn profile.
A 1-2 paragraph response indicating why this job is compelling to you.
A 1 paragraph summary of a time when you thought you made a difference in someone’s health.
We are very excited to hear from you.
Cityblock values diversity as a core tenet of the work we do and populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.